Top Pet Food Delivery Services 2025

Open Farm demonstrates exceptional food quality, prioritizing ethically sourced and humanely raised ingredients, full traceability via lot codes, and comprehensive nutrition with expert formulation. All recipes are designed by an Animal Nutritionist and PhD Food Scientist, ensuring balanced profiles suited for both cats and dogs. Complete ingredient transparency and strong customer assurance mechanisms support safety and trust, although additional details on third-party certifications could strengthen the proposition.

Open Farm delivers robust personalization through a proprietary digital meal planner, tailoring feeding recommendations to pet age, weight, activity, and dietary needs. Vast recipe and format variety supports individual pet nutrition, with traceability addressing allergies or sensitivities. Customization is primarily focused on dogs, with less data for cat solutions, and requires some digital literacy to navigate effectively.

Open Farm's ordering and delivery process is highly streamlined, with same-day shipping cutoffs, rapid delivery, and multiple user-friendly support and account management channels. Free shipping for orders above $50 and flexible subscription modifications enhance convenience. Accessible support via live chat, SMS, and phone underscores reliability, with a strong satisfaction guarantee mitigating buyer risk. Minor limitations include shipping fees for small orders and lack of weekend FedEx delivery.

Open Farm provides exemplary customer support via phone, email, SMS, and live chat, and maintains special accommodations for accessibility. Support is staffed by nutrition experts, and daily hours ensure responsive service. The brand also engages users through educational outreach and sustainability programs, strengthening community and fostering long-term loyalty.

Open Farm targets health-conscious consumers willing to spend on ethically-sourced nutrition. While pricing is premium, frequent promotions, autoship discounts, bundles, and first-time gift incentives enhance value and reward loyalty. Value is optimized for those prioritizing traceable, quality ingredients, though may not appeal to all budget segments.

Open Farm offers unparalleled variety in product types and formats, actively expanding solutions for all life stages, health needs, and dietary preferences. Innovative formats include human-grade, raw, oven-baked, and texture diversity. Specialized options for digestive, skin, coat, and weight management bolster relevance, though out-of-stock or seasonal gaps could impact consistency.

The Farmer's Dog sets an industry benchmark with human-grade, transparently sourced ingredients and rigorous nutritional formulation by board-certified veterinary nutritionists. Its food's nutritional completeness is verified through six years of real-world feeding studies, surpassing most competitors that rely solely on AAFCO simulations. Ingredient transparency and nutrient documentation are publicly available, ensuring customer trust and confidence.

Personalization is the core of The Farmer's Dog experience: smart profiling and proprietary algorithms tailor every meal to each dog's unique traits (age, weight, breed, activity, health). Owners complete detailed online profiles, resulting in portion-controlled, made-to-order meals. While grain-free-only and therapeutic limitations exist, the extent of practical meal customization for healthy dogs is market-leading and highly valued by users.

Ordering is streamlined via a user-friendly website guiding pet owners through detailed profiling and order setup. Pre-portioned, labeled meals are delivered on the owner's chosen schedule in insulated packaging. Subscription management is flexible, and the 50% off first order promo lowers adoption risk. However, shipping is limited to the contiguous US, and the ongoing subscription model may deter those preferring ad hoc buying.

The Farmer's Dog offers an outstanding support network, including 24/7 access via phone, text, and email, extensive online FAQs, and a vibrant online community. Self-service account management and resources for new/prospective customers are robust, promoting both personal empowerment and brand trust. Bilingual/international inclusivity is limited, representing the only consistent minor drawback.

While The Farmer's Dog is positioned as a premium option, its pricing is transparent and offers greater personalization and direct value than similarly priced competitors. Free shipping and aggressive first-time discounts increase accessibility, but ongoing costs are significant, especially for large or multi-dog households. The lack of loyalty programs or budget tiers limits its appeal to price-sensitive segments.

Focused exclusively on gently cooked, grain-free fresh food for dogs, The Farmer's Dog lacks breadth in both recipe selection (few proteins available) and diet types (no grain-inclusive, limited ingredient, therapeutic, or treat options). Its commitment to quality and reliability in its narrow segment is strong, but the absence of broader product variety may limit relevance for households with complex needs or those seeking extras.

PetPlate demonstrates exceptional food quality and nutritional rigor, including board-certified veterinary nutritionist formulation, exclusive use of human-grade/USDA-approved ingredients, and strict AAFCO compliance. The absence of fillers and allergens, transparent nutritional disclosures, and preparation in USDA kitchens provide strong consumer confidence, though minor ingredient transparency gaps in certain recipes exist.

PetPlate offers advanced algorithmic personalization covering pet age, breed, activity level, weight, and health goals. Customers benefit from customizable plans and a broad array of treats/supplements. While personalization is extensive and user-led, it falls short of bespoke veterinary consultations and is limited to existing protein/treat selections.

PetPlate provides an extremely user-friendly ordering and subscription management platform with reliable shipping (free, 1-3 day turnaround) to the contiguous US. Flexible subscription controls, real-time modifications, and eco-friendly packaging lead to high customer satisfaction. The main caveat is geographic delivery limitation and moderate packaging waste compared to bulk dry food.

Customer support is notably responsive, with accessible live phone and email channels, efficient problem resolution, and active feedback management. While support is direct and effective (as seen in review responses and customer testimonials), PetPlate lacks a proprietary peer community, relying on external platforms for user engagement and educational resources.

PetPlate’s transparent tiered pricing and discounts deliver compelling value for owners prioritizing nutrition, personalization, and convenience. While superior ingredients and automation justify premiums, monthly costs are significantly higher than conventional foods and may exclude price-sensitive segments. Budget options (topper plan, rewards) somewhat mitigate this, but overall accessibility for all income brackets remains limited.

PetPlate leads in product format diversity with six fresh-cooked protein choices (including novel proteins), a growing fresh-baked dry line, toppers, supplements, and allergy-friendly formulations. While options accommodate dietary sensitivities and personal preferences, dry food lines remain limited, and there are no offerings for cats or wet/canned formats.

We Feed Raw excels in ingredient quality, safety, and expert formulation, leveraging USDA-approved, human-grade meats and vet nutritionist oversight. Their transparent sourcing, minimally processed recipes, and rigorous safety/pasteurization protocols deliver reliably complete and balanced meals for all life stages. AAFCO compliance and expert development ensure high nutritional standards, justifying top marks.

We Feed Raw's service is highly personalized, tailoring meal plans to individual pet profiles with extensive protein options, detailed questionnaires, and flexible subscription management. Owners can adjust protein, portion, delivery frequency, and choose freeze-dried options. The process goes beyond generic plans, effectively accommodating allergies and multiple pets, delivering high personal value.

Ordering is streamlined through an intuitive website, with flexible subscription controls and reliable, quick delivery. Packaging is user-friendly, maintaining freshness and convenience. Scores slightly reduced due to less intuitive cancellation process, lack of instant tracking at checkout, and no upfront delivery time estimates, which may introduce minor friction, especially for first-time users.

Support is strong, available via multiple channels 7 days/week, supported by a thorough online help center and active owner community. While resources and engagement excel, response times can occasionally lag during off hours, and not all time zones are covered late, justifying a slightly reduced score.

We Feed Raw represents premium market positioning with high nutritional quality and expert formulation, offering solid value for health-focused owners. Scores are strong for ingredient transparency, flexible partial-feeding discounts, and convenience. Deducted one point due to higher costs—especially for large breeds—making it less accessible for budget-conscious consumers, despite competitive pricing within its segment.

Product range is robust with six frozen raw proteins and two freeze-dried options, all with stringent quality and AAFCO compliance. Pre-portioned patties facilitate ease of use and reduce waste. Lost point reflects limited plant-based or novel protein recipes for specialty dietary needs, and a relatively small freeze-dried range.

Ollie demonstrates a premium commitment to food safety and nutrition, with licensed veterinary nutritionists developing recipes, human-grade ingredients sourced, and rigorous safety and transparency protocols. Food is prepared in licensed facilities and temperature-controlled delivery ensures freshness and integrity. Minor deduction possible for the lack of organic certifications and limited specialty diets, but the human-grade and vet-formulated standards justify top marks.

Ollie provides extensive customization via onboarding quizzes and backend tools that tailor meals to each dog's breed, age, size, allergies, and preferences. The digital platform supports nuanced dietary accommodation and flexible plans. Some limitations exist, such as recipe selection only within available formulations and less support for highly unique diets or proactive feedback loops, but overall personalization is strong and user-driven.

Ordering is highly user-friendly, requiring only five steps with fast onboarding and clear navigation. Delivery is reliable, fast (2-day average), and maintains product freshness using dry ice and individual packaging. Flexible subscription management enhances convenience. The main limitation is the locked delivery date for the initial order and lack of instant delivery, but these are minor compared to the comprehensive ease and reliability.

Ollie offers multi-channel support via phone, email, and SMS with extended weekday hours and clear contact info. Community engagement includes charitable partnerships, meal donations, and active SMS communications. Limitations include no weekend support coverage after Friday evening and lack of peer-to-peer platforms. Overall, support is robust and proactive, with room to grow in user community interactivity.

Ollie charges premium pricing ($4-$8/day) that aligns with its quality, customization, and delivery advantages. Pricing is transparent and competitive with high-end direct-to-consumer brands, with flexibility to pause or modify plans and no long-term commitment. However, it is substantially more expensive than conventional pet food, which may limit accessibility to some households.

Ollie offers a diverse array of fresh dog food recipes, add-on treats, and supplements, with meal plans adaptable for most pets. However, there is no explicit coverage of specialty diets for medical conditions and less variety compared to some retail channels or multi-pet formats (e.g., cats not covered). The selection is solid but not exceptional in breadth.

Chewy enforces rigorous quality standards by requiring all cat and dog foods to be AAFCO-compliant and displaying explicit nutritional adequacy statements. Their catalog uses premium ingredients and benefits from expert veterinary oversight, offering transparency in nutritional labeling. The lack of direct manufacturing control and reliance on third-party brands is largely offset by strict compliance and expert-backed product curation.

Chewy’s strengths in personalization lie primarily in shopping, customer service, and communications. While users receive targeted recommendations and personal touches, product-level customization, such as made-to-order foods or tailored dietary plans, is limited to basic dietary labeling. There is comprehensive segmentation but little true personalization in the nutritional profile of products.

Chewy’s interface is user-friendly and intuitive, with transparent order management and responsive support. Most users find ordering and tracking straightforward. Delivery times are variable—historically fast, but recent delays have been reported. Service coverage is extensive, and subscription options add convenience, with eco-conscious packaging not a key differentiator.

Chewy offers best-in-class 24/7 support with strong empathy and customer satisfaction, driving high consumer trust and repeat engagement. Multiple accessible channels, quick response times, and rich community engagement further distinguish its support. First-contact resolution rates could improve but are strong overall.

Chewy delivers personal value via competitive pricing across most core categories, enhanced by auto-ship discounts, loyalty rewards, and no-fee returns. Their clear cost breakdowns and financial stability further reinforce value. Some higher prices exist for specialty items and free shipping requires a spend threshold, but the overall value proposition is compelling for typical pet owners.

Chewy offers unmatched breadth with thousands of SKUs across major and minor pet species, including specialty nutrition, supplements, medications, and accessories. Product information is detailed and user-friendly, although sheer variety may overwhelm some users. Seasonal or regional fluctuations in specialty items can occur, but overall product format diversity is extremely high.

JustFoodForDogs leads the industry in food quality and nutrition by employing human-grade ingredients, rigorous AAFCO feeding trials, and evidence-based veterinary formulation. All recipes meet NRC guidelines and the company demonstrates strong transparency with ingredient lists and recall disclosures. The commitment to bioavailability and clean, whole foods exceeds conventional pet food standards.

JFFD sets the standard for customization with medical, allergy, breed, and age-based diet tailoring, including individually prepared meals and prescription diets. Nutrition consultants and veterinarians collaborate directly with customers, and the platform automates cost calculation and order duration based on pet profiles. These capabilities greatly enhance personal value for pets with specific needs.

Ordering is highly flexible with subscriptions, one-time purchases, and access via retail and clinics. However, auto-renewal management lacks transparency and subscribers face notable shipping delays, impacting reliability and potentially food freshness. The platform exceeds industry norms in channel breadth but needs to improve notification compliance and order flexibility.

Support is robust, staffed by nutrition and veterinary experts, and accessible across major channels. Community engagement is strong, with active communication during recalls and in online forums. Downtime during holidays and sporadic response issues after order problems prevent a perfect score, but overall, support quality exceeds competitors.

JFFD is priced below premium competitors (average 20% lower, up to 35% for some proteins) and offers additional value through discounts, loyalty programs, and affordable DIY kits. Recipe transparency lets users understand costs and nutrition. Although less accessible to budget-focused users than mass-market kibble, perceived value and nutritional benefit are both high.

Product variety is exceptional, encompassing fresh, shelf-stable, and DIY formats with specialty vet diets and multiple protein choices. Wide distribution covers online, retail, and veterinary channels. Medical needs, everyday preferences, and owner convenience are all well supported, maximizing relevance for diverse pet profiles.

Nom Nom excels in food quality and nutritional standards, with rigorous expert oversight, human-grade ingredients, transparent sourcing, and compliance with top industry benchmarks. All recipes formulated by board-certified veterinary nutritionists and meet AAFCO and WSAVA standards, providing optimal support for pet health and safety.

Nom Nom offers basic customization via detailed pet profiles and flexible meal planning, but the system is limited in granularity and automation. Owners must manually portion meals, and some users report generic recommendations. Multi-pet and highly specific dietary accommodations are not robustly supported.

Ordering is intuitive and subscription management flexible, enabling high user satisfaction. Meals arrive fresh and packaging is typically easy to handle, but some recurring issues with delivery delays and thawed/fused packaging remain a concern.

Nom Nom demonstrates responsive support and strong community engagement, with most queries resolved promptly and high praise for issue handling. Support is limited to online/email channels and lacks immediate live chat or phone availability, but is otherwise well-rated for effectiveness.

Nom Nom has a clearly premium price point with an emphasis on transparency and ingredient quality. Costs notably exceed most alternatives, concentrating value for health-focused buyers who prioritize visible quality and nutritional completeness, yet limiting accessibility for price-sensitive or multi-pet households.

Nom Nom balances high quality and flexible formats with a relatively limited recipe and product variety—six fresh recipes and a capped selection per delivery. While the service adapts for sensitivities and pet profiles, overall variety still falls short of competitors for specialized needs or frequent rotation.

A Pup Above consistently delivers human-grade, highly nutritious dog food, prepared in USDA-certified kitchens and developed with board-certified veterinary nutritionists. The brand features single-source protein recipes with 40% more protein content than leading competitors, rigorous pathogen testing, and transparency in ingredient sourcing, ensuring top-tier food safety and nutritional quality.

A Pup Above offers standardized, high-quality recipes but falls short on personalized meal planning, ingredient tailoring, and customization for individual pets. There is no onboarding questionnaire or option to address specific health or dietary needs, limiting its suitability for dogs with allergies, age-related requirements, or complex health profiles.

Ordering from A Pup Above is straightforward and hassle-free, with immediate cart access, flexible purchase options, and fast, reliable delivery (1-3 days in the contiguous US). Packaging is eco-friendly, fully recyclable, and arrives frozen for guaranteed freshness. Subscription management is simple, and customer incentives like first order discounts and satisfaction guarantees enhance the experience.

Customer support is responsive and effective, with robust issue resolution and personal engagement. Owners benefit from refund guarantees, active community engagement on review platforms, and visible dedication to social/environmental causes. Support is primarily via email/ticket, lacking live chat and phone options, but overall service is well-reviewed.

A Pup Above is among the most expensive dog food delivery services, justified by premium ingredients and production standards. It provides meaningful discounts for subscribers and bulk buyers, but entry-level costs may deter budget-conscious users. Value is high for those prioritizing health, traceability, and transparency, but less so for price-sensitive segments.

A Pup Above offers substantial variety with fresh sous-vide meals and Whole Food Cubies, complemented by a diverse array of protein recipes and bundle options (sensitive stomach, grain-free, poultry-free). The formats suit most adult dogs and lifestyles, though options for puppies, prescription diets, or cats are limited.

Spot & Tango offers high food quality with human-grade, limited-ingredient recipes crafted by animal nutritionists, ensuring nutritional completeness and broad ingredient transparency. There is no evidence of artificial additives, and ingredient lists are accessible for every product. However, deductions are warranted due to the lack of publicly available third-party certifications, only moderate recipe variety (three fresh recipes), and limited public documentation of advanced food safety protocols.

Spot & Tango demonstrates strong personalization through a thorough onboarding questionnaire and persistent profile management. Each meal plan is individualized in terms of portion, recipe, and format (fresh or UnKibble). However, customization is restricted by the limited number of recipe choices and less accommodation for pets with specialized dietary needs (allergies, therapeutic diets). Multi-pet management is supported but advanced nutritional specialization is missing.

Spot & Tango excels in user experience with a streamlined, intuitive signup and ordering process, fast trackable shipping, and flexible subscription management (frequency alterations, skipping, pausing, canceling). Customers appreciate straightforward order flows and reliable delivery, though the inability to pick a specific delivery date and slightly hidden support access are notable drawbacks.

Customer support is responsive and accessible via text and email, meeting mainstream expectations. However, the absence of live chat, less-visible support resources on the website, and lack of community engagement tools (forums, social features) results in a more transactional support experience, reducing opportunities for peer learning and ongoing engagement.

Spot & Tango positions itself as a premium fresh food subscription with strong introductory value and perceived nutrition/personalization benefits. The 50% off first purchase offers significant value to new users. However, ongoing pricing is unclear, making cost comparisons difficult and limiting accessibility for budget-sensitive customers. The lack of transparent, published long-term pricing impacts overall value assessment despite its health-centric positioning.

Spot & Tango provides two high-quality formats (Fresh and UnKibble), exceeding basic standards for ingredient quality and transparency. However, the actual recipe variety is minimal with only three choices per format and no therapeutic or specialty diets for pets with medical conditions. The absence of options for cats and wet food further limits overall variety, though the choice between fresh and dry is a notable benefit.